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Finding the right plumbing parts can be like playing a game of hide and seek. You have to go look for the right ones. Home Depot and Lowes will carry most of the popular fast-turning items, but for many parts, you will need to go to a plumbing supply store.
If you know the part you are looking for, certainly a call is in order. You may be able to tell the clerk over the phone the brand and part you need, and he can tell you if he has it.
Some parts, however, will be unidentifiable. For that you will need to bring the part with you (always a good practice anyway), and go to the counter. This happens frequently with faucet stems and seats. You may have a 25 year old part that has no distinguishing markings or features…that part needs to go with you to make sure you get the right one.
You can find plumbing supply stores in the yellow pages. Some plumbing companies will also stock parts and sell them to the public. These will be some of the most expensive parts you can buy. However, when you are in a pinch, sometimes you don’t have much of a choice.
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